Frequently Asked Questions


For questions not listed here, please contact

Will rain cancel the festival?

No. the festival will go on whether we have rain or sunshine.


Parking lots will not be available to the general public during the festival. Please use public parking in the vicinity, light rail, city bus, Uber or Lyft. Limited street parking and multiple parking garages are available nearby. We encourage you to use public transportation, Ride Share and other means to access the festival. Light Rail stops within walking distance from the Central & Campbell stop. Please refer to the details on our Location page here.

Is there handicap parking nearby?

Special Handicap Parking: Specially-marked parking spaces are available at Steele Indian School Park and at vicinity parking lots for vehicles displaying disabled plates or placards. Please understand that there will be restricted access to the Parking Lot located at the 3rd Street and Indian School entrance. Parking lots can be accessed from the Central Avenue and 7th Street park entrance locations. Please review the Location tab on the website for details.

Lost & Found?

If you found an item please bring it to the Information Booth. If you have lost an item, please contact the Information Booth or the Steele Indian School Park office by phone (602-534-4810) or send an email here with a description of the lost items.

Where is the First-Aid, Medical Tent?

The First-Aid station tent is centrally located.  First-Aid staff will be patrolling the festival. In case of emergency dial 911.  Arizona Matsuri staff and volunteers can guide you to the First-Aid tent in case of minor issues.

Is there a dress code for this event?

As Arizona Matsuri is a family oriented event held at Phoenix's Steele Indian School Park, we kindly ask that all attendees dress appropriately as there will be many children in attendance. Attendees who are dressed inappropriately will be asked to modify their wardrobe or be asked to leave the event. Please read the  Dress Code Rules and Regulations here. 

I will be attending the event wearing an Anime outfit which includes a prop. Is this acceptable?

Due to high attendance and congestion throughout the Festival grounds, we have a "No Prop and Weapon" Policy. This includes plastic swords, knives, or other weapons or props including those used for Cosplay. If a festival volunteer observes any attendee carrying such a prop, they will be asked to take the prop off the festival grounds immediately. Please read the Dress Code Rules and Regulations here. 

Will there be a place where I can change into my COSPLAY costume?

No, there will not be specific areas for changing clothese other than public restrooms.

Do the vendors accept credit cards?

Not all vendors will accept credit cards so please use cash.  There will be ATM machines available on the festival grounds for your convenience.

Can we bring our own food and drinks into the Festival?

No, we will only allow plastic water bottles for individual consumption.

I would like to volunteer for this event, who should I contact?

Please visit our online volunteer signup pagers here or send an inquiry to

Are pets allowed at the festival?

Yes, pets are welcome but due to high attendance and congestion throughout the festival grounds, we discourage people from bringing their pets.

We would like to make a donation to support this Festival.

Thank you. We appriciate all donations and contributions which support the Festival. You can donate through our PayPal account or inquire to


Are you interested in becoming a sponsor? See Sponsor page.

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